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As an underinsured market, India's long term potential is bright. As India's young population age and as affluence pervades larger section of economy, insurance penetration is all set to raise, raising billions of dollars to the table stakes for the industry.

While full depth of insurance plans and the price of premiums are important drivers in consumers choice, other aspects such as processing time for resolving insurance claim and customer service are important issues for consumer when they make a choice of Insurance provider.

CS Infocomm offers full suit of contact center solution that touch upon all pivots of value creation for
insurance providers.

Out of 10 Indian insurance providers, CS Infocomm is privileged to work with 2 insurance players.

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