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Solutions for Verticals Solutions for Manufacturing Mobile Apps
Your business has working hours. Customers don't. And they don't appreciate to be put under this artificial barrier to connect with you only in your working hours. With the coming of age of mobility, customers wish to remain connected to your services 24X7 securely.
The growing population of smart phones provides a new avenue to augment customer service. While customer service is the first step, the possibility of enhanced share of customer time through interactive mobile app is too good a prospect to ignore.
Mobile apps allow for manufacturers to engage with customers in course of the entire customer life cycle. Key features of mobile apps can include aspects such as dealer locator, order logging, shipment status & tracking and finally warranty status and validation.
CS Infocomm combines deep domain knowledge of customer services practice along with smart phone platforms such as Andriod, iOS and Windows and gives you a new opportunity to elevate your customer service to the
next level.
