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Solutions for Verticals Solutions for Manufacturing Customer Service
Large swathe of product categories, long adoption cycles, provision for warranties and instances of customer grievances makes B2B sale a
complex process.
CS Infocomm's customer service solution provides for:
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Information dissemination of products & services to smallest details for prospective and current customers
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Product & warranty registration
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Registration of customer's grievance
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Status update of a grievance and approximate resolution time
