The growing population of smart phones provides a new avenue to augment customer service. While customer service is the first step, the possibility of enhanced share of customer time through interactive mobile app is too good a prospect to ignore.
Insurance customer acquisition is based both on the logic of securing life as well sentiment attached with it. In this context, mobile applications lead to a greater stickiness and deeper engagement with customers. Mobile apps for Insurance provide services for product information, fixing up the appointment and queries & requirement.
CS Infocomm combines deep domain knowledge of customer services practice along with smart phone platforms such as Andriod, iOS and Windows and gives you a new opportunity to elevate your customer service to the next level.