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COVID-19
Covid-19 pandemic is stretching contact centres around the world to their limits. Call centres have been asked to close their offices and introduce working from home where possible. The current day that we live in has propelled businesses across the globe into finding solutions that can help them to operate remotely and serve their customers while maintaining social distancing.
Amidst these testing times, CS Infocomm is responding to this situation by supporting enterprises globally with its suite of Omni channel mobile contact centre applications which ensure business continuity and good customer service when it is needed the most.
The services we offer play a crucial role in quickly and efficiently setting up the work from home solutions, which provide a seamless experience for your contact centre agents to work from home using their laptop, tablet and smart phone.
True to its brand DNA, CS Infocomm is enabling enterprises to scale and achieve agility during these challenging times in a quick, secure and cost effective way with its array of robust, scalable and niche solutions.
- CSI Home Agent and CSI Home Executive - suite of mobile contact centre solutions for businesses to operate remotely
- Enterprise collaboration Hub - for seamless integration of employee and customer collaboration to deliver exceptional customer service while maintaining social distancing
- CSI 360 degree client - for a seamless experience for your work from home agent
- Cloud Solutions – 90 days cloud licences from Avaya & Genesys Cloud Contact Center
It is truly remarkable realization for us that we are not only able to positively impact and support enterprises to face such situations but also helping them prepare for the future. This is something that we will continue to do for ages to come!
Please feel free to reach out to us and let us know what we can do to help your organization.
Let us keep your business rolling!!
CS Infocomm Team
