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Solutions for Verticals Solutions for Brokerage Mobile Apps
Your business has working hours. Customers don't. And they don't appreciate to be put under this artificial barrier to connect with you only in your working hours. With the coming of age of mobility, customers wish to remain connected to your services 24X7.
The growing population of smart phones provides a new avenue to augment customer service. While customer service is the first step, the possibility of enhanced share of customer time through interactive mobile app is too good a prospect
to ignore.
Mobile apps allow brokerages to mine new and productive ways for engaging with customers. Customers can get instant rates for stocks and commodities. Customer can get instantaneous updates on their portfolio value, outstanding fund status and transaction information for the day. Furthermore, brokerages can help customers grow their financial value by sharing days tips and retrieve analysts call and expert speak over mobile apps.
CS Infocomm combines deep domain knowledge of customer services practice along with smart phone platforms such as Andriod, iOS and Windows and gives you a new opportunity to elevate your customer service to the
next level.
