The growing population of smart phones provides a new avenue to augment customer service. While customer service is the first step, the possibility of enhanced share of customer time through interactive mobile app is too good a prospect to ignore.
Mobile banking is now a rage. Customers expect to experience full portfolio of banking services from their smart phones, be it inquiries about their account, customers services and information about product & services. Information such as ATM and branch locator can save customers time and enhance convenience.
CS Infocomm combines deep domain knowledge of customer services practice along with smart phone platforms such as Andriod, iOS and Windows and gives you a new opportunity to elevate your customer service to the
next level.