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Solutions for Verticals
Solutions for Banking
Information Services
For the contact center agent, access to relevant customer information is of prime importance to satisfactorily address key issues.
Information services will provide customers with information on :
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Bank's deposit products / schemes
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Loan products / schemes
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Credit / Debit card
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And many other services
For easy customer identification and quick access to the services opted by consumer, CS Infocomm solution enables access to customer information in the 3600 customer view.