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Solutions for Verticals Solutions for Banking Grievances & Resolution
Lack of grievances & resolution mechanisms can lead to higher degree of customer churn.
CS Infocomm's solution enables proactive management of customer grievances and issues relating to resolutions.
Tracking of a customers complaint and providing with updated status of a complaint is a core part of our Grievances & Resolution module.
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Internet banking - PIN not received, login problem, site not working
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Tele banking - PIN not received, login problems
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Non receipt of debit card / credit card
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And many other services
