Home Solutions for Verticals Solutions for Banking Grievances & Resolution
Lack of grievances & resolution mechanisms can lead to higher degree of customer churn.

CS Infocomm's solution enables proactive management of customer grievances and issues relating to resolutions.

Tracking of a customers complaint and providing with updated status of a complaint is a core part of our Grievances & Resolution module.

  • Internet banking - PIN not received, login problem, site not working
  • Tele banking - PIN not received, login problems
  • Non receipt of debit card / credit card
  • And many other services

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