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Solutions for Verticals Solutions for Banking Collections
Customers willing to make the payment can be conferenced with a self-service IVR, which is integrated with the CBS to enable the customer to transfer funds from savings account and make the credit card and other payments.
CS Infocomm's collection modules contains comprehensive set of solution that enables features like:
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Formulation of collection buckets
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Aligning call strategy based on collections aging and other collection goals
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Optimized outbound media planning corresponding to the phase in collection cycle
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And additional steps for ensuring collection
